We're looking for a new Customer Success Manager to join our growing team! This is the perfect role for someone who is passionate about delivering amazing customer experiences in a fun startup-type environment.
You will be a part of our Customer Enablement team, which is responsible for on-boarding, training, and proactively driving value to ensure a successful client experience. You will work closely with, and report to, the Enablement Team, Team Lead to develop and execute effective and efficient on-boarding strategies for driving customer adoption and usage of EasyMarkit.
This is a full-time position in our Chinatown, Vancouver HQ, walking distance from coffee shops, restaurants, and public transit. On-site bicycle parking, and a one zone TransLink Compass pass are provided as an added benefit!
If you are a coachable, curious, and passionate individual, intrigued by our vision of improving patient care through technology, we would love to hear from you!
What You’ll Do
Who You Are
We are a fun, collaborative, and hard-working team of innovative minds who genuinely enjoy spending time together. At EasyMarkit, our people come first. We embrace diversity and encourage you to share your voice. We want you to think outside the box, present new ideas, and be willing to fail. Our employees are empowered daily to see how their work helps EasyMarkit achieve its goal of becoming North America’s #1 patient care service provider. Take a peek into our day to day and see our mission, vision, and values in our EasyMarkit Culture Book!