Junior Technical Operations Engineer

Are you passionate about technology, databases, and technical support? EasyMarkit is looking for a Tech Ops Engineer to join our growing team! This role will be a part of our Technical Operations (Development) Team, where you will be working alongside talented developers, systems administrators, and tech ops engineers to systematically solve complex problems. The ideal candidate will be experienced with mySQL, or have a desire to gain exposure to database investigation.

What You’ll Do

  • You will collaborate with the support team to resolve complex client issues
  • You will work directly with the Tech Ops Team Lead to advance your learning and knowledge
  • You will liaise with the development team to brainstorm technical solutions and improvements to our existing product
  • You will work strategically to address and solve complex issues
  • You will evaluate recurring problems and work directly with the Tech Ops Team Lead to implement long term solutions/prevention methods

Who You Are

You know you are right for this position if you are eager to learn new technologies and can easily grasp new systems. This role will require creative thinking, commitment, and strong communication abilities.

  • You are educated and/or experienced in technical support
  • Experience with mySQL is an asset
  • You love problem solving and getting to the root of an issue
  • You are coachable, willing to learn, and ready to try new things
  • You have a passion for technology and are up for a challenge

About the EasyMarkit Team

We are a fun, collaborative, and hard-working team of innovative minds who genuinely enjoy spending time together. At EasyMarkit, our people come first. We embrace diversity and encourage you to share your voice. We want you to think outside the box, present new ideas, and be willing to fail. Our employees are empowered daily to see how their work helps EasyMarkit achieve its goal of becoming North America’s #1 patient care service provider. Take a peek into our day to day and see our mission, vision, and values in our EasyMarkit Culture Book!